Wipro Off Campus Drive 2023 Hiring For System Engineer
Wipro Off Campus Drive 2023 hiring for BE/B.Tech/ME/M.Tech/MCA/BSc/BCA – 2019/2020/2021/2022 batch graduates at Bangalore, Mumbai & Pune.
Wipro is one of the leading Big Tech companies. Wipro’s capabilities range across cloud computing, computer security, digital transformation, artificial intelligence, robotics, data analytics, and other technology consulting services to customers in 167 countries.
The detailed eligibility and application process are given below.
Wipro Off Campus Drive 2023 Details:
Company Website: www.wipro.com
Job Role: System Engineer
Qualification: BE, B.Tech, M.E, M.Tech, MCA, BSc, BCA
Batch: 2019/2020/2021/2022
Experience: Fresher
Salary (CTC): Upto 4.3 LPA (Expected)
Job Location: Bangalore, Mumbai, Pune
Last Date: ASAP
Responsibilities:
- Excellent communication skills,
- Ability to Empathize, pacify and handle Irate Customers with exceptional communication skills.
- Technical Knowledge in Troubleshooting Base Operating system issues and eager to learn New Technologies.
- Troubleshooting Windows, Outlook, Teams, and Citrix. VDI, VPN, Security App etc. over Remote Support
- Answer incoming calls and respond to customers’ emails in a timely manner.
- Manage and resolve customer complaints.
- Identify and escalate issues to supervisors as and when needed.
- Provide product and service information to customers.
- Research required information using available resources and offer Solutions to customers.
- Research, identify, and resolve customer complaints using applicable software.
- Route calls and tickets to appropriate resources and Domains that can best support the user,
- Document all call information according to standard operating procedures.
- Recognize, document, and alert the management team of trends in customer calls.
- Create SOPs for new Issues and resolution given.
- Complete call logs and reports
How to Apply Wipor Off Campus Drive 2023?
All interested and eligible candidates can apply for this position online by the following link as soon as possible.